Emotional Intelligence refers to the capacity for recognizing our own feelings and those of others, for motivating ourselves and for managing emotions well in ourselves and our relationships (Daniel Goleman). Continuing this discussion from the May 2015 CSIFT Professional Development Program, we will review the basics of EI, learn key EI strategies that improve collaboration and project management.
Specific Action Plans developed from the research on EI will be presented and participants will apply a variety of scenarios to customize their workplace examples. Group discussion, shared expertise and a template for next steps will be incorporated in the workshop.
It is not required that you attended the May 2015 workshop to participate.
The positive mood of the leader strongly influenced group members at both the individual and collective level. Project managers with higher EQ linked to improved teamwork and more effective handling of conflict. Leaders who created a more positive climate had more revenue as well as increased growth
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A Gallup study of managers found that when the managers focus on employee strengths, they have 61% engaged employees. Emotional Intelligence is rooted in being able to draw on our innate ability to understand environments and how best to read, adapt and adjust to that world.
Erica Nelson is a faculty member at the Lake Forest Graduate School of Management where she has been teaching in the Corporate Learning Solutions Division since 1997. Her focus is on executive communication, emotional intelligence, negotiation/conflict management and team dynamics. Erica is a consultant and business partner to the CLS Division and their corporate clients. She received the Contribution to Learning Excellence Award in 2012 and 2013 and was named Most Distinguished Business Management Faculty in 2003-2004.
Erica owns a consulting business, Nelson Performance Development, LLC incorporated in 1997 and is a trained mediator. In addition to her faculty work with LFGSM, Erica is a certified trainer for the Association for Talent Development (ATD) in their Consulting Skills (instructor led and on-line) Coaching certification and Change Management courses. Clients include Pfizer, FaceBook, Disney Institute and Lexus Nexus.